Drivers Choice Auto Center

Andrea Gutierrez 6 months ago

In the last 4 months I’ve had such a difficult time trying to get in for services. I’ve been taking my car there for years and have never had this issue. Phone calls go unanswered. Messages don’t get returned. Last week I was able to finally schedule an appointment by text. Went to the address on Google Maps (same as it’s always been) and the shop looked closed down. I asked for the address and never got a reply. Tried to call today and straight to VM. I don’t know what’s happened or what’s changed but it’s sad to witness.

Justin McNeill 10 months ago

I have had two bad experiences with them. Our first time going there was for their brake deal for my wife's car. I waited in shop for the job to be completed. The lady was nice. Took the car home, still heard squealing brakes. Didn't think much of it. Thought maybe it was the new pads. A few weeks later, since I thought I had got good service, I brought my Ford explorer in for a water pump replacement as they gave me a fairly priced quote. It's a big job as you have to take the front of the motor off to get to it. After the repair was complete, I drove it home and all seemed well. Until I drove it a bit further the next day. Come to find out, they only put 1 gallon of the wrong antifreeze in. It takes the orange kind and not the yellow. And it takes almost 4 gallons and needs to be burped as it's going in since it's a pressurized system. I took care of flushing it and refilling it myself, however on occasion it will still get hot. Not sure what is still going on. Later after this, my wife's brakes start grinding. Come to find out, they were never replaced. So I just replaced the pads and rotors myself. I was hoping to find an affordable, honest auto shop. Unfortunately, that was no

Sherlock T 10 months ago

I have been going here for years with little to no problems. If there was ever a problem, the owners would correct it quickly. I went there last Thursday and found the location to be closed and a new business occupying the space. I text the company number and was directed to a new location. I met with Nick who I have known for many years as a customer. Now mind you, Driver’s Choice oil change has always been the cheapest in the area. The problem I have is that after the oil change, Nick charged me almost double then what the normal oil change rate was just four month prior. I questioned him about it and he told me that the price of oil and supplies has gone up. I was not happy and I should have verified the price prior to arriving at my appointment (lesson learned), but I didn’t as I have always paid the same if not slightly more over the past several years. The excuse of higher cost was acceptable a year or so ago, but the prices have been coming down as it was almost half the price four months ago. Not only was the oil change doubled, it was just a straight up oil change and nothing else checked. It is sad to say, I will not be going back and Driver’s Choice lost a long term and

Robert Garrison 11 months ago

Stay away, was recommended to me. Bad decision. Not to honest of a guy. Wouldn't return the bad part that he Installed. Told me he'll swap out the part and give me a new one. Which i dont need because I already had his part replace. Now im down money for installation of the same part twice.

Lisa Shine a year ago

I brought my truck in for roters & pads and the owner took me back home so I could do my laundry while they fixed it 🤩 Then, she came & picked me back up when my chevy was done!!! A+++++ above & beyond what I expected!! Great prices with exceptional service 👍🏻